Terms and conditions

This website is operated by Salus Beauty Salon. Throughout the site, the terms “we”, “us” and “our” refer to Salus Beauty Salon. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Booking & Cancellation policy

We understand that appointments will need to be changed or cancelled from time to time. In order to facilitate you and our clients, we kindly ask for 24 hours notice in these instances.

All bookings, including online bookings, are subject to availability during listed opening hours. Management reserve the right to cancel or change bookings on occasion. If you require a particular therapist, please make sure you choose that therapist when booking as this cannot be changed at the time of treatment.

Accuracy of Billing Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy Below

Return Policy

We offer a 14 day return policy.  We will only accept returned merchandise that has not been opened or any security seals broken. You will be responsible for the return postage. Shipping costs are non-refundable.

If you wish to return anything we must receive it within 7 days of our return authorisation being issued. Upon satisfactory receipt we will refund your credit or debit card the relevant amount less shipping.

If you are returning an item that is either damaged or faulty and we have agreed to its return we will pay for the return postage provided you have only used the lowest cost method of postage available.

In the unlikely event of receiving a damaged product(s), please notify us in writing or via email within 7 days to Salusbeauty@gmail.com

Treatment policy

Medical conditions – Please inform us at the time of booking if you have any medical condition / contraindication which may affect or prevent your treatment i.e. high blood pressure, low blood pressure, pregnancy, heart condition, diabetes, epilepsy, broken bones, cancer, metal pins/plates, thyroid problems, allergies, varicose veins, anxiety attacks, asthma, migraines, prescribed medication, roaccutane/retonol , AHA peels, recent surgery, skin problems, viruses, autoimmune disease or other.

Waxing – Do not have heat treatments or undertake exercise (e.g. sauna, sunbed, Jacuzzi, workout, or swim etc.) less than 8 hours before or 24 hours after your wax. Avoid wearing “best” underwear for Bikini wax.  Avoid normal deodorants after under arm wax. A patch test is required if this is your first time in our salon. Please book this at least 24 hours before your waxing.

Tinting – a 24 hr sensitivity test is required before eyebrow and eyelash tinting treatments.

Contact Lenses – clients will be asked to remove them before any facial or eye treatments. Unfortunately we cannot provide any container to store the lenses in during your treatment, so please bring your own container.

General treatment advice – very important – Food – Always allow at least 1 hour to digest your meals before having treatments.  Alcohol – Never consume alcohol before any treatment.